Opportunity Information: Apply for HHS 2020 ACF ACYF EV 1820

The Family Violence Prevention and Services Discretionary Grant Program/National Domestic Violence Hotline opportunity (HHS 2020 ACF ACYF EV 1820) is a federal discretionary funding announcement from the U.S. Department of Health and Human Services, Administration for Children and Families (ACYF/FYSB). It is designed to support a single national entity that will operate and continuously improve the National Domestic Violence Hotline as a core piece of the country s response infrastructure for family violence, domestic violence, and dating violence. The award is structured as a cooperative agreement, which generally means the federal agency expects substantial involvement in the project beyond a typical grant, especially around performance expectations, coordination, and service quality.

At its core, the funded hotline is expected to function as a 24 hour, nationwide, toll free access point for people experiencing abuse, as well as for concerned family or household members and others affected by victimization. The hotline is positioned not only as a crisis line, but also as a national navigation and referral hub that connects users to local and specialized resources. The program emphasizes three major service roles: immediate crisis intervention and counseling (including problem identification and emergency safety planning), education and information (covering domestic and dating violence, children exposed to domestic violence, sexual assault resources, batterer intervention programs, and how to navigate civil and criminal justice systems), and nationwide referrals to shelters, victim service programs, social services, legal assistance, economic self sufficiency supports, and other related services. A key expectation is that referral services are not merely informational; the hotline should be able to directly connect callers and users to service providers when appropriate.

The selected recipient must demonstrate the operational capacity to run high volume, continuous services and to meet the needs of different user groups and communication preferences. In addition to the telephone hotline, the program explicitly requires digital access options such as chat and texting to reach users who cannot safely call, who prefer written communication, or who face barriers tied to privacy, disability, or situational constraints. The recipient must also ensure specific capability for youth services, including assistance and referrals for youth victims of domestic violence and minors experiencing dating violence, which may be delivered through a dedicated national teen dating violence hotline approach.

Equity, accessibility, and cultural and linguistic responsiveness are central requirements rather than optional enhancements. Applicants are expected to show a strong commitment to diversity and to delivering effective services to underserved populations, including ethnic and racial minorities, non English speaking communities, older adults, and people with disabilities, including individuals with hearing impairments. This implies not only language access, but also inclusive staffing, accessible technologies and platforms, and service protocols that are appropriate for varied cultural contexts and safety needs.

Staffing and organizational credibility are major selection factors. The recipient is expected to hire and retain a diverse, skilled, and knowledgeable workforce capable of crisis counseling, safety planning, and informed referral practices. Just as important, the applicant must be able to demonstrate a strong track record of high quality service to victims and survivors, backed by credible support from advocacy organizations and State Domestic Violence Coalitions. The announcement also states that the Secretary will give priority to applicants with direct experience operating a hotline that provides assistance to both adult and youth victims of family violence, domestic violence, or dating violence, signaling that proven national hotline operations experience is a major competitive advantage.

From a funding and competition standpoint, the opportunity anticipates one award with an award ceiling of 12,000,000, indicating a single national operator model rather than multiple regional awards. Eligible applicants span a wide range of organization types, including tribal organizations (other than federally recognized tribal governments), nonprofits with or without 501(c)(3) status (excluding institutions of higher education in those nonprofit categories), private institutions of higher education, for profit organizations (including small businesses), and other entities as allowed by the full eligibility language in the announcement. The opportunity was posted May 28, 2020, with an original application deadline of July 12, 2020, and required electronic submission by 11:59 p.m. Eastern Time on the due date.

Overall, this grant funds a national, always available victim support and resource connection system that combines crisis services, practical safety planning, and robust referral networks, delivered through phone and digital channels. The ideal applicant is an organization that can prove it has the infrastructure to run a 24 7 national hotline, the partnerships to make referrals meaningful across the country, the expertise to serve both adults and minors experiencing dating violence, and the demonstrated commitment and operational discipline to provide inclusive, accessible, high quality services at scale.

  • The Department of Health and Human Services, Administration for Children Families - ACYF/FYSB in the income security and social services sector is offering a public funding opportunity titled "Family Violence Prevention and Services Discretionary Grant Program/National Domestic Violence Hotline" and is now available to receive applicants.
  • Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 93.592.
  • This funding opportunity was created on May 28, 2020.
  • Applicants must submit their applications by Jul 12, 2020 Electronically submitted applications must be submitted no later than 1159 p.m., ET, on the listed application due date.. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
  • Each selected applicant is eligible to receive up to $12,000,000.00 in funding.
  • The number of recipients for this funding is limited to 1 candidate(s).
  • Eligible applicants include: Native American tribal organizations (other than Federally recognized tribal governments), Nonprofits having a 501(c)(3) status with the IRS, other than institutions of higher education, Nonprofits that do not have a 501(c)(3) status with the IRS, other than institutions of higher education, Private institutions of higher education, For profit organizations other than small businesses, Small businesses, Others (see text field entitled Additional Information on Eligibility for clarification).
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